TOEIC / listening / Listening and Reading test

Customer service

10 original practice questions. Open them in any order.

9 ready to practise · 1 awaiting required images.

Independent preparation material, not an official test or score prediction.

Part 1 photograph: customer service counter in a home electronics store

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Part 1 statements for photograph 1

Synthetic practice recording. This is not official exam audio.

Read listening script

Narrator: Look at the picture marked number 1 in your test book. Narrator: (A) A man is carrying a box toward an exit. Narrator: (B) A woman is looking at a receipt. Narrator: (C) Some shopping baskets are being filled with items. Narrator: (D) Some shelves are being stocked by an employee.

Question 1 of 10 · easier

Part 1: Photographs (4 options, statements heard only)

Look at the photograph. You will hear four statements about it, spoken only once and not printed. Choose the statement that best describes what you see in the picture.

Question 1. Photograph: a customer service counter in a store. Choose the statement (A), (B), (C) or (D) that best describes the picture.

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