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IELTS / listening / shared Academic/General Training

Business and money

10 original practice questions. Open them in any order.

Independent preparation material, not an official IELTS test or score prediction.

Telephone Enquiry Regarding Small Business Commercial Banking

Synthetic practice recording. This is not official exam audio.

Read listening script

REPRESENTATIVE: Good morning, Meridian Commercial Bank. How can I assist your enterprise today? CALLER: Hello. I'm calling to inquire about setting up a dedicated merchant account for my small design consultancy. REPRESENTATIVE: Certainly. We have several options tailored for growing enterprises. The standard package for early-stage companies is our Business Foundation Account. CALLER: Excellent. Where is your regional commercial advisory branch located? REPRESENTATIVE: Our central advisory offices are situated on Kingfisher Avenue, directly across from the municipal library. CALLER: Kingfisher Avenue, noted. And what is the monthly administrative maintenance fee? REPRESENTATIVE: For the first twelve months, the maintenance fee is completely waived. Thereafter, the standard ongoing charge is £15 per month, provided you maintain an average operating balance above £1,000. CALLER: That's quite reasonable. What transaction limits apply to outward electronic payments? REPRESENTATIVE: Clients can transfer up to £25,000 daily via our online corporate banking portal without triggering manual verification. CALLER: Understood. What documentation do I need to bring for the identity check? REPRESENTATIVE: You will need to present your certificate of incorporation, your company tax registration reference, and a recent bank statement proving your company trading address. CALLER: Great. When is your next open appointment with a business manager? REPRESENTATIVE: We currently have a consultation slot available on Tuesday, October 24th at 2:15 pm. CALLER: That suits my schedule perfectly. Let's book that in. Thank you for your time! REPRESENTATIVE: You're welcome. We look forward to meeting you.

Question 1 of 10 · easier

Form Completion

Complete the form below. Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

Commercial Branch Location: Offices situated on ________.

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